Terms and Conditions

PTC may suspend or terminate your receipt of PTC text messages at any time. PTC reserves the right to modify or discontinue, temporarily or permanently, all or any part of PTC text message services, with or without notice.

The Privacy terms above apply. In accordance with our Privacy Notice, mobile information will not be shared with third parties without your consent.

These SMS Terms may be updated by PTC at any time without prior notice. By continuing to be enrolled in any PTC promotional text messaging program, or by providing your cell phone number for transactional, operational, or informational text messages, you agree to any changes.

In addition to the Terms of Use, the following additional terms apply to your participation in the myRewards Program (“myRewards Terms”). Should any of these terms conflict, the specific terms below shall trump the general Terms of Use.

PTC reserves the right to modify or amend these myRewards Terms at any time by posting updated Terms at myrewards.pilotflyingj.com. and/or by amending these Terms of Use. By using your myRewards Card, you agree to these terms and conditions, as amended. You are responsible for monitoring any changes or modifications to these myRewards Terms.

Program Overview

PTC MyRewards Loyalty Program is a program where myRewards Loyalty Program Members (“Members”) can earn and obtain specific deals, discounts and sweepstakes based upon the type of card he or she possesses. In addition, PTC has created certain programs where myRewards points can be purchased through certain programs called “Purchased Points”.

myRewards Cards are available at participating PTC stores. A list of participating travel centers and restaurants can be found at www.pilotflyingj.com/locations (collectively “PTC Locations”). All myRewards Cards must be activated and registered by (a) a PTC Location employee at the cash register, (b) by the customer at the PTC kiosk, (c) PTC’s Mobile App or (c) online at https://loyaltyportal.pilotflyingj.com/myrewards/registration before Members can earn or obtain deals and discounts. Members must use a valid name, street address or P.O. Box, apartment number, city, state or province, ZIP or Postal Code, telephone number including area code, email and date of birth. Providing fictitious, incorrect or false information may result in termination of the Member’s account and forfeiture of all existing benefits of the myRewards program.

Each household is allowed only one account (“Household Account”). A Household Account is comprised of customers in the immediate family and can have more than one card but each card will be joined to the same account through the registration process, dependent on the customer’s phone number. Multiple cards under the same Household Account will be linked together and all cardholders will share the same rewards and account balances. Each account has a maximum of 5 cards that can be activated and joined to the same Household Account at one time. PTC will not be liable or responsible for any use of myRewards benefits in connection with a Household Account by the different cardholders. Members assume the risk of any and all Household Accounts and activation of additional cards under the Household Account.

By participating in the myRewards Program, the Member agrees to abide by these myRewards Terms and the general Terms of Use, as amended from time to time, with or without notice. The changes to the myRewards Terms may include but are not limited to changes in earning/using myRewards Points, participating locations, alterations or discontinuation of deals and discounts, continued availability of myRewards sweepstakes, requirements of participation, expiration dates, reduction in the value of myRewards Points or shower credits, and/or forfeiture of unused myRewards Points and benefits. PTC reserves the right to change, limit, modify, decrease or cancel rewards and reward levels at any time with or without notice.

Each Member agrees to hold PTC harmless and waive any damages or claims against PTC which are associated with any change, limit, modifications, decrease or cancellation of rewards and reward levels. Each Member acknowledges and agrees that myRewards points have no cash value.

By registering in the myRewards Program, each Member hereby consents to PTC’s collection and use of each Member’s information in connection with the myRewards Program. EACH MEMBER ALSO CONSENTS TO PTC’S ABILITY TO SHARE THE MEMBER’S INFORMATION IN ACCORDANCE WITH OUR PRIVACY NOTICE. If you do not wish to have your information shared, please visit https://privacy.pilotflyingj.com/s/ and follow the instructions.

Each Member also consents and acknowledges that PTC, in its sole discretion, will resolve any and all questions/disputes regarding the myRewards Program, including but not limited to eligibility, benefits and rewards. myRewards Points and awards are not redeemable for diesel fuel, diesel exhaust fluid, gasoline, beer, alcohol, tobacco products, e-cigarettes, gratuities, cash or cash equivalents, gift cards, Western Union transactions, Pegasus transactions, prepaid cards, lottery tickets, scale fees, or casino credits. myRewards Points may not be transferred, purchased, sold, or bartered.

Membership

Any PTC customer, 18 years of age or older, may participate in the myRewards Program (“Member”). Team members of PTC and its affiliates are also eligible to participate in the myRewards Program. However, team members and immediate family to or household members of team members may not qualify for sweepstakes contests.

PTC reserves the right to determine eligibility for membership and the right to terminate a Member’s membership at any time, with or without reason, with or without notice. The myRewards Program is a privilege and is not an entitlement program and there are no third-party beneficiaries to the myRewards Program.

Earning myRewards Points

Members earn myRewards Points at participating PTC Locations. In order to receive myRewards Points, a Member’s Professional Driver myRewards account must be accessed by presenting the Member’s card, using the Member’s phone number or the barcode on the mobile application at the time of purchase. myRewards Points will not be issued for purchases made if the account is not accessed at the time of purchase, and no myRewards Points will be given for purchases if the account is accessed after the purchase. Must present myRewards card, barcode in app, or phone number associated with myRewards account at time of purchase used in order to earn myRewards Points. myRewards Points are only earned for purchases/transactions that are made at PTC Locations and which are paid for in full. Points are awarded for purchases of diesel fuel, diesel exhaust fluid, and liquid natural gas. PTC reserves the right to reduce or eliminate myRewards Point balances, in its sole discretion, due to failure to follow these Terms and Conditions, misuse of the program, failure to pay for Member’s purchases in full, inactivity by the Member or for any other reason determined by PTC in its sole discretion. PTC further reserves the right to cancel and restrict future membership in the myRewards Program for any or no reason at all.

PushForPoints®

4 Points Per Gallon

The PushForPoints® program is available for a limited time only. To participate in the PushForPoints® program, members must activate the PushForPoints® program each month in the myRewards Plus app. After activation, members can earn 1 point per commercial diesel gallon and increase points with each qualifying fill. Must fuel at least 50 gallons for each “qualifying fill”; limit of 1 qualifying fill per day. Each qualifying fill adds an additional ½ point per gallon to your myRewards account for all gallons purchased the rest of the month, up to 4 points per gallon. Level points rest to 1 point per gallon on the 1st of each month. Must present myRewards card or phone number tied to myRewards account at purchase to earn points. Valid for commercial diesel fuel purchases; not valid on DEF, gasoline, auto-diesel, or in-store purchases. Valid only at participating U.S. Pilot, Flying J and One9 branded, owned and/or operated locations. Not valid at dealer/licensee locations. Not valid in Canada. Void where prohibited or otherwise restricted. Purchase required. Invalid on prior purchases. Cannot be sold, bartered or combined with other offers. No cash value, rain checks or substitutions allowed. Program may be modified or terminated at any time. Subject to myRewards terms and conditions . Other terms, conditions, and restrictions may apply. Data rates may apply.

5 Points Per Gallon

The PushForPoints® program is available for a limited time only. To participate in the PushForPoints® program, members must activate the PushForPoints® program each month in the myRewards Plus app. After activation, members can earn 1 point per commercial diesel gallon and increase points with each qualifying fill. Must fuel at least 50 gallons for each “qualifying fill”; limit of 1 qualifying fill per day. Each qualifying fill adds an additional ½ point per gallon to your myRewards account for all gallons purchased the rest of the month, up to 5 points per gallon. Level points rest to 1 point per gallon on the 1st of each month. Must present myRewards card or phone number tied to myRewards account at purchase to earn points. Valid for commercial diesel fuel purchases; not valid on DEF, gasoline, auto-diesel, or in-store purchases. Valid only at participating U.S. Pilot, Flying J and One9 branded, owned and/or operated locations. Not valid at dealer/licensee locations. Not valid in Canada. Void where prohibited or otherwise restricted. Purchase required. Invalid on prior purchases. Cannot be sold, bartered or combined with other offers. No cash value, rain checks or substitutions allowed. Program may be modified or terminated at any time. Subject to myRewards terms and conditions . Other terms, conditions, and restrictions may apply. Data rates may apply.

Any direct comparison in marketing and advertising materials of points earning and fills is based on an average fill size of 100 diesel gallons in other nationally branded travel center rewards programs.

Gas Discount

United States

For a limited time, members will receive a five cent ($0.05 USD) discount per gallon on the purchase of all variations of gasoline and auto diesel when you present your myRewards card, barcode in the myRewards Plus app, or phone number associated with myRewards account at time of purchase prior to fueling. Members can receive an additional five cent ($0.05 USD) discount per gallon (for a total discount of ten cents ($0.10 USD) per gallon) on the purchase of all variations of gasoline and auto diesel when you save the offer in the app each month and present your myRewards card, barcode in app or phone number associated with your myRewards account at time of purchase prior to fueling. Valid for gasoline fuel purchases only; not valid on DEF, propane, commercial diesel fuel or in-store purchases. Offer may be redeemed up to three times each day. Valid only at participating U.S. Pilot, Flying J and One9branded, owned and/or operated locations. Not valid at dealer/licensee locations. Not valid in Canada. Not valid in New Jersey, Wisconsin or where prohibited or otherwise restricted. Purchase required. Invalid on prior purchases. Cannot be sold, bartered, or combined with other offers. No cash value, rain checks, or substitutions allowed. Offer may be modified or terminated at any time. Subject to myRewards terms and conditions. Other terms, conditions, and restrictions may apply. Data rates may apply.

Canada

For a limited time, members will receive a once cent ($0.01 CAN) discount per liter on the purchase of all variations of gasoline and auto diesel when you present your myRewards card, barcode in MyRewards app, or phone number associated with myRewards account at time of purchase prior to fueling. Valid for gasoline fuel purchases only; not valid on DEF, propane, commercial diesel fuel or in-store purchases. No liter restrictions; multiple use. Valid only at participating Canadian Flying J branded, owned and/or operated locations. Not valid at dealer/licensee locations or locations operated under a different brand name. Not valid in the United States. Void where prohibited or otherwise restricted. Purchase required. Invalid on prior purchases. Cannot be sold, bartered, or combined with other offers. No cash value, rain checks, or substitutions allowed. Offer may be modified or terminated at any time. Subject to myRewards terms and conditions. Other terms, conditions, and restrictions may apply. Data rates may apply.

Special Offers, Special Points & Purchased Points

Vendor partners or affiliates of PTC may periodically offer Members the opportunity to gain additional myRewards Points, special offers or incentives on the Member’s Household Account when making purchases of specified goods or services during specified promotional time periods at participating PTC Locations. The vendor partner or affiliate will specify the special offer for qualifying purchases at the PTC Locations. The individual purchase requirements will be posted on the Kiosk or through other promotional materials. In addition, PTC, its vendor partners or affiliates may periodically offer Members the opportunity to add, double or multiply the number of myRewards Points earned when making purchases of specified goods or services during specific promotional time periods. You agree to hold PTC harmless from any promotions, special offers, or other opportunities offered by PTC’s vendors, partners or suppliers.

Some Members may receive the opportunity to earn additional myRewards points, or “Special Points”, through the Member’s affiliation with its employer, freight broker, and/or other channel partner. Any additional points earned remain subject to the terms and conditions set forth herein. Member understands and agrees that PTC has the right to reevaluate, modify, and/or terminate any Special Points provided to any employer, freight broker, channel partner, or other customer at any time. No prior notice is required to be provided by PTC to Member regarding the modification or termination of any Special Points.

Finally, some Members may receive purchased points from their employers, vendors or suppliers (“Purchased Points”). Purchased Points will not expire until redeemed at a PTC Location. Any Purchased Point will be automatically redeemed first prior to any earned myRewards Points when redeeming your myRewards Points for purchase. Certain escheat laws and regulations may apply to the Purchased Points.

Birthday Offer

Offer may only be redeemed during your birthday month and is limited to (1) a free Pilot coffee and a free Pilot biscuit breakfast sandwich or (2) a free fountain drink (any size) and a free slice of Pilot pizza. To receive offer, member must save offer in myRewards Plus app, and present myRewards card, barcode in the myRewards Plus app, or phone number associated with myRewards account and purchase the food and drink item on a single transaction at time of purchase. Valid only at participating U.S. Pilot, Flying J and One9 branded, owned and/or operated locations. Not valid at dealer/licensee locations. Not valid in Canada. Void where prohibited or otherwise restricted. Invalid on prior purchases. Cannot be sold, bartered, or combined with other offers. No cash value, rain checks, or substitutions allowed. Offer may be modified or terminated at any time. Subject to myRewards terms and conditions (https://pilotflyingj.com/terms-and-conditions). Other terms, conditions, and restrictions may apply. Data rates may apply.

Redeeming MyRewards Points

myRewards Points and other benefits can be redeemed by presenting the MyRewards Card, barcode in app, or phone number associated with myRewards at the Kiosk or the Cashier’s Desk. PTC is not responsible for any lost or stolen Cards or myRewards Points, regardless if earned or purchased. myRewards Points and other benefits cannot be credited back to an account if they are lost or stolen. Please actively review your account and immediately notify PTC of any discrepancies discovered.

You are responsible for any applicable taxes on the receipt of all applicable purchases made using myRewards Points or other benefits. myRewards Points and other benefits are not redeemable for cash or cash equivalents, and are not transferable. Items purchased with myRewards Points or benefits may be returned for exchange only within thirty (30) days from date of purchase (i.e. no cash refunds). Items which are not returnable pursuant to PTC return policies are excluded from this thirty (30) day period and cannot be returned under any circumstances.

As allowable by law, rewards are subject to availability and subject to change, with or without notice and for any reason. PTC is not responsible, and assumes no liability, for changes or discontinuances of rewards or the availability of such rewards. There may be separate rules governing the awarding and redeeming of myRewards Points through other retailers or consumer product companies, if applicable. In addition, some states prohibit the award or redemption of myRewards Points. PTC and Member each agree to follow all applicable state, federal and local laws.

Military Discount

To receive the 10% Off Food and Beverage Pilot Flying J Military discount, you must be authenticated in the myRewards Plus app through ID.me™ and must present myRewards card, barcode in app, or phone number associated with myRewards account at time of purchase. Valid only at participating U.S. and Canadian Pilot, Flying J and One9 branded, owned and/or operated locations. Not valid at dealer/licensee locations. Military discount valid only on food and beverage purchases only, including Pilot Coffee, fountain, hot and cold food items, purchases at participating owned and operated QSR restaurants, non-alcoholic cooler beverages, candy, and snacks. Void where prohibited or otherwise restricted. Purchase required. Invalid on prior purchases. Cannot be sold, bartered, or combined with other offers. No cash value, rain checks, or substitutions allowed. Offer may be modified or terminated at any time. Data rates may apply.

Testimonials

Any quotes, personal accounts, or testimonials featured in PTC communication channels, are opinions applicable to specific individuals and may not be representative of other myRewards Plus app user experiences.

Gift Cards

Gift Cards and eGift Cards (collectively “Gift Card(s)”) may be used up to the balance available on the Gift Card(s) for purchases of eligible goods or services at participating Pilot, Flying J, and One9 Fuel Network owned and operated locations. Not guaranteed at dealer/licensee locations or locations operated under a different brand name. The terms and conditions associated with this card are subject to change without notice. Gift Cards are issued by Cardco II, Inc.

Gift Cards can be purchased and activated at participating PTC locations and online at https://www.pilotflyingj.com/giftcards. eGift cards are delivered via email. If your eGift Card does not arrive after a period of 48 hours, please verify your email address or check your email provider’s spam filter. If you need further assistance, please call 1-888-230-1557 or contact Guest Services at 1-877-866-7378.

Gift Cards can be used for the purchase of goods and services at PTC locations. Except where required by applicable law, the Gift Cards cannot be redeemed for cash and cannot be used for purchases of lottery, money orders, payment of PTC credit, purchase of another gift card, or as prohibited by local laws and ordinances. To redeem your Gift Card’s value, present your physical Gift Card or eGift Card code at the time of checkout.

Gift Cards can be reloaded at PTC locations or online at https://www.pilotflyingj.com/giftcards. Select older cards are not eligible for reload.

To view your Gift Card balance, visit https://www.pilotflyingj.com/giftcards or call 1-888-230-1557.

Gift Card balances do not expire and there are no service or inactivity fees.

PTC is not responsible if your Gift Card is lost, stolen, or used without authorization. The value of any lost, stolen, or damaged card will not be replaced, except in limited cases, with proof of purchase. If you believe your Gift Card has been lost or stolen, please call 1-888-230-1557 immediately.

Gift Cards themselves cannot be returned or refunded. Items purchased with a Gift Card are eligible for a refund with valid proof of purchase.

Gift Cards cannot be used for: lottery, money orders, payment of PTC credit, purchase of another gift card, or as prohibited by local laws and ordinances. The maximum value that can be associated with a single Gift Card is $1,000.00 per 24-hour period, to the maximum of $2,000.00.

The Pay feature is a contactless payment method located in the myRewards Plus app. Pay can be loaded with funds via PTC Gift Cards, PTC eGift Cards, or stored credit and debit cards. Stored payment methods are secure, and your personal card information will never be shared or sold by PTC. Please refer to our Privacy Notice for further information on how PTC handles personal information. Funds stored in Pay are subject to PTC’s Gift Card Terms and Conditions.

• Loading Pay: Pay can be loaded with funds via the myRewards Plus app using PTC Gift Cards or stored credit/debit cards. The maximum value that can be loaded is $1,000.00 per 24-hour period, to the maximum of $2,000.00. The minimum amount that can be loaded in one transaction is $10.00. PTC may change any of these amounts at any time without notice.
• Loading Credit and Debit Cards: If you use a credit or debit card to reload your Pay, a temporary hold for the selected amount may appear in your bank account during the card verification process. Please refer to the rules and regulations of your financial institutions for further information about transaction holds. Your card will only be charged upon approval and fulfillment of the transaction.
• Managing Stored Payment Methods: A maximum of (5) credit/debit cards can be stored in Pay. Stored payment methods can be added/removed at any time. Expired cards will not be removed from your wallet, but they will be disabled for use. Stored payment methods are secure, and your personal card information will never be shared or sold by PTC. Please refer to our Privacy Notice for further information regarding how PTC handles your personal information.
• Loading PTC Gift Cards: Loading a Gift Card to Pay is a one-time transaction where the entire value of the Gift Card is transferred to your Pay balance. Gift Cards are not stored in your payment options and they carry no value once redeemed. Gift Cards may, however, be reloaded with value, per PTC’s Gift Card Terms and Conditions, and then used again to reload your Pay account.
• Purchasing: Pay can be used for the in-store purchase of goods and services at PTC locations. Pay cannot be used for purchases of lottery, money orders, payment of PTC credit, purchase of other gift cards, or as prohibited by local laws and ordinances. Pay is currently unavailable for use at the fuel pumps. However, fuel can be purchased in-stores using Pay.
• Rewards: Purchases initiated through Pay are eligible to receive myRewards points, which can be redeemed for select goods and services at PTC locations. Please refer to our myRewards Program Overview for further information.

Shower Credits

Each person who presents an active Professional Driver or RV myRewards Card will receive the following shower credits:

• 50 gallons or more in a single purchase of gas or diesel fuel = 1 free shower credit good for 10 days
• 14 to 49 gallons in a single purchase of gas or diesel fuel = 0.5 free shower credit good for 10 days

Those active Members in the myRewards program who fuel over 1,000 gallons in a calendar month will be included in Shower Power®. Members with Shower Power® will receive two showers per day for the remainder of the month and the entire next calendar month.

Expiration of My Rewards Points/ Lost or Stolen Cards

Except for Purchased Points, if a Member’s card remains inactive for a period of four (4) calendar months, as permitted by law, the Member will lose 250 myRewards Points per month starting on the first (1st) day of the fifth (5th) calendar month. As permitted by law, the Member will continue to lose 250 My Rewards Points on the first (1st) of each subsequent month for each month of inactivity. Once the card has been inactive for (12) calendar months, all points will be deducted from the account, as permitted by law. These myRewards Points are charged as a maintenance fee for inactive use. If a Member’s Card is lost or stolen, please immediately contact Guest Services at 1-877-866-7378. Please note that for security reasons, PTC customer service is not permitted to provide account numbers over the phone. Lost or stolen cards will be de-activated and all remaining myRewards Points on the lost or stolen card at the time the report is made to PTC customer service will be credited to a new Card. When transferring to a new Card as a result of a lost or stolen Card, you will be required to verify certain account information. An account balance transfer to a new Card will not be issued unless proof of identity is confirmed. PTC reserves the right to charge a fee for replacement Cards.

Mobile Fueling

Mobile Fueling is a myRewards Plus app feature that allows drivers to start a fuel pump directly from the app. Must have a myRewards account, use the myRewards Plus app, and add at least one payment card to the digital wallet in order to use Mobile Fueling. See https://pilotflyingj.com/mobile-fueling for instructions on how to use Mobile Fueling. In Canada, Mobile Fueling is only available to professional drivers using a professional driver myRewards account. Mobile Fueling may be discontinued or modified at any time with or without notice.

Pilot Flying J Good Sam RV PLUS Card Program

The Pilot Flying J Good Sam RV Plus Card Program is a loyalty program built in partnership with Good Sam, the loyalty program at Camping World. RV Customers must register with Good Sam to receive benefits in the Pilot Flying J Good Sam RV PLUS Program. All terms and conditions pertaining to the myRewards Program also pertain to the Pilot Flying J Good Sam RV PLUS program. The Pilot Flying J Good Sam RV PLUS Program is not eligible for all benefits and PTC reserves the right to change or discontinue parts of the program without notice. The key benefits to the Pilot Flying J Good Sam RV PLUS Customer are discounts on petroleum products at the pump and in-store deal.

Miscellaneous

PTC provides the myRewards Program, its materials, and other services and products "As Is, Where Is and With All Faults." PTC, to the fullest extent permitted by applicable law, disclaims any and all representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. PTC disclaims and Member agrees to waive and hold PTC harmless from all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to (a) any errors in or omissions from this myRewards Program, including but not limited to technical inaccuracies and typographical errors, (b) the unavailability of this myRewards Program or any portion thereof, and (c) Member’s use of the myRewards Program. Under no circumstances will PTC be liable for any direct, indirect, incidental, special, punitive or consequential damages arising out of the use and membership of the myRewards Program or any such other products or services, even if PTC has been advised of the possibility of such damages. For purposes of this section "PTC" means Pilot Travel Centers LLC, its affiliates, and any officer, director, employee, subcontractor, agent, successor, parent company or assign of any of them.

The myRewards Program and Member’s participation herein is subject to all applicable laws and regulations. Rewards and advantages may be subject to income or other taxes. Such taxes and all disclosures related thereto are Member’s sole responsibility. PTC shall not be responsible for correspondence lost or delayed or unpaid taxes, fees, fines or penalties. PTC is not responsible for, and reserves the right to correct any pricing or typographical errors, errors of description, or errors regarding offers or myRewards Points.

If PTC or its affiliates improperly deny a member myRewards Points or some other benefit, your exclusive remedy shall be the issuance of the improperly denied credit, award or benefit if available, or such other comparable alternative, determined in the sole discretion of PTC.

PTC reserves the right to correct any myRewards Points value or other benefit granted in error. PTC is not responsible for late, lost, incomplete, or misdirected entry information or communications; computer system, phone line, electronic equipment, computer hardware, software or myRewards malfunctions, or other errors; failures or delays in computer transmissions or network connections; or for any other technical problems. PTC is not responsible for incorrect or inaccurate entry information, whether caused by Members or by any of the equipment or associated with or utilized in the reward, or by any technical or human error which may occur in the processing of myRewards Points and account information.

These Terms of Use incorporate by reference any notices contained herein and constitute the entire agreement with respect to your use, access and benefit of this myRewards Program.

Any communication or other information sent to PTC via electronic mail or otherwise in connection with Member’s use of this myRewards Program, including but not limited to suggestions, ideas and comments, will be treated as non-confidential and all such information may be used by PTC for any purpose without compensation. Disclosure shall constitute an assignment of all right, title and interest in such information to PTC. Provided however, social security numbers, driver’s license, CLM number or date of birth will be treated as confidential and not sold to any third-party. PTC does reserve the right to use a customer’s information for its own or its vendors’ marketing purposes.

Please note, the myRewards Program may contain references or cross references to PTC products and services that are not available in every state, country or even to every person. In such an event, the myRewards Program will be void where prohibited.

TERMS SPECIFIC TO THE PRIME PARKING® PROGRAM

Prime Parking® may not be available at all PTC stores. A list of participating stores can be found at www.pilotflyingj.com/locations.

In addition to the Terms of Use, the following additional terms apply to your use of Prime Parking®. Should any of these terms conflict, the specific terms below shall trump the general Terms of Use.

1. Guest must be a PTC myRewards member to create or edit Prime Parking® reservations.
2. Parking reservations start at 4 p.m. on the day of reservation until 3 p.m. the next calendar day. Window tag must be visible in the driver-side window at all times.
3. A member of PTC’s store management must be notified if a guest plans on departing and returning before the end of the reserved time, or the space will be considered available for resale.
4. To edit a reservation, please contact Guest Services at 1-877-866-7378. Reservations can be canceled at any time, but will only be eligible for refunds if canceled prior to 12 p.m. on the check-in date (times are local to the reservation site).
5. No dropped trailers are allowed. Vehicles occupying more than one space must reserve the quantity of spaces they occupy. PTC has the right to cancel any reservation that does not meet this requirement.
6. Reservations merely permit the driver to use spaces for parking during reserved paid time. Vehicles left without proper reservations or remaining in parking spaces after expiration of time may be impounded or towed away with or without notice, at the guest's sole cost and expense. You agree to abide by all applicable laws and regulations and PTC’s policies and procedures while parked on PTC's owned or leased property.
7. YOU AGREE TO PARK AT YOUR OWN RISK. PTC IS NOT LIABLE FOR ANY FIRE, LOST, DAMAGED OR STOLEN VEHICLES, TRAILERS, CARGO, CONTENT OR PERSONAL PROPERTY. BY USING THIS SERVICE, YOU AGREE TO WAIVE AND HOLD PTC HARMLESS FROM ANY AND ALL RIGHTS OF CLAIMS, DAMAGES, EXPENSES OR LIABILITY AGAINST PTC, THIS INCLUDES ANY CLAIMS THAT CAN BE BROUGHT BY YOU OR THOSE ON YOUR BEHALF. YOUR RELEASE SHALL BE ENFORCED WITHOUT REGARD TO THE ACTUAL OR ALLEGED NEGLIGENCE OR OTHER FAULT OF PTC, IT BEING YOUR EXPRESS INTENTION TO RELEASE PTC FOR THE CONSEQUENCE OF YOUR OWN ACTUAL OR ALLEGED NEGLIGENCE FAULT OF PTC OR OTHER FAULT RELATED TO THE OPERATION OF THIS PARKING LOT. YOU AGREE PTC'S MAXIMUM LIABILITY WILL BE LIMITED TO THE PRICE OF THE RESERVATION.

WI-FI TERMS OF USE AGREEMENT

Wi-Fi may not be available at all PTC stores. A list of participating stores can be found at www.pilotflyingj.com/locations.

In addition to the Terms of Use, the following additional terms (“Wi-Fi Terms”) apply to and govern the access and use and your access to and use of Wi-Fi Service (this or the "Service") while at PTC Locations throughout North America (“Travel Center”). Only current guests of PTC may use the Service (“Wi-Fi Agreement”). Any subscription purchased at a dealer or licensee location (inside or outside on the parking lot) will not be valid at any PTC location. All Wi-Fi purchased at the point of sale inside the store, not through the captive portal, will be non-refundable. To the extent there is any conflict with these specific terms related to Wi-Fi use and the terms and conditions set forth herein, the more specific shall control.

BY ACCESSING OR USING THIS SERVICE, YOU REPRESENT THAT YOU ARE CURRENTLY A GUEST OF THIS TRAVEL CENTER AND ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS AND CONDITIONS OF THE WI-FI TERMS, AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU ARE NOT A CURRENT GUEST OF THIS TRAVEL CENTER AND/OR YOU DO NOT AGREE TO OR UNDERSTAND THE WI-FI, THEN YOU MAY NOT USE OR ACCESS THIS SERVICE.

By using this Service you warrant and promise, that you have legal capacity to enter into this Wi-Fi Agreement and to consent to the Wi-Fi Terms (i.e., that you are of sufficient age and mental capacity, or are otherwise entitled to be legally bound in contract) and accept this Wi-Fi Agreement and Wi-Fi Terms on your behalf.

In consideration of your use and access to this Service and other good and valuable consideration (the receipt and sufficiency of which are hereby acknowledged), you agree that this Wi-Fi Agreement is for the joint and several benefit of PTC and all of its affiliates, lessees and any of their respective service providers (hereinafter collectively "PTC") and PTC shall have the right to enforce the terms of this Wi-Fi Agreement. "Third-party Provider" means the third-party provider of PTC providing the Service.

1. CONSENT TO MONITORING.

   PTC AND THE THIRD-PARTY PROVIDER RESERVE THE RIGHT TO, AND YOU ACKNOWLEDGE AND CONSENT, THAT PTC AND/OR THE THIRD-PARTY PROVIDER MAY (BUT ARE NOT REQUIRED TO) MONITOR YOUR COMMUNICATIONS AND ACTIVITIES VIA THIS SERVICE (INCLUDING THEIR CONTENT) DURING TRANSMISSION, AND IN CONNECTION WITH THE USE OF THIS SERVICE, INCLUDING WITHOUT LIMITATION INFORMATION ABOUT DEVICES THROUGH WHICH YOU ACCESS THE SERVICE. PTC AND THE THIRD-PARTY PROVIDER MAY USE AND DISCLOSE ANY SUCH INFORMATION FOR PURPOSES OF ADMINISTERING THE SERVICE AND PROVIDE SERVICE FUNCTIONALITY, ANALYZING USAGE, ENSURING YOUR COMPLIANCE WITH THIS WI-FI AGREEMENT, APPLICABLE LAW, IN COOPERATION WITH LEGAL AUTHORITIES, AND AS OTHERWISE REQUIRED TO PROTECT PTC’S AND THE THIRD-PARTY PROVIDER’S RIGHTS, PROPERTY AND INTERESTS.

2. USE OF THIS SERVICE.

   • You agree that you are fully responsible for your activities while using this Service (including for any content, information and other materials you access or transmit via this Service), and that you shall bear all risks regarding use of this Service. You agree not to use this Service to engage in any Prohibited Conduct. Broadly stated, "Prohibited Conduct" is any conduct that is unlawful, infringing (such as downloading copyright protected material, video, audio or otherwise without the owner’s permission), tortious (conduct that is intentionally harmful to an individual or entity or conduct that negligently or knowingly puts an individual or entity at risk), or any other online conduct that a reasonable individual would or should know would violate another party's intellectual property rights, privacy rights or other rights; or conduct that otherwise interferes with the operation of, use of, or enjoyment of, any service, system or other property.
   • By way of illustration and not limitation, Prohibited Conduct includes using this Service to: (i) intercept, divert or otherwise interfere with any communication, (ii) violate the security or integrity of, or gain unauthorized access to, this Service or any other service, system or communication; (ii) impose an unreasonable or disproportionately large load on any systems or infrastructure; (iii) send "spam", chain letters, or other unsolicited communications to any party; (iv) create a "mail drop" for such communications, or engage or permit e-mail relay services (e.g., "open mail relay"); (v) "spoof" or otherwise impersonate any other party, falsely stating or otherwise misrepresenting your identity or affiliation in any way, or forge, delete or alter any part of TCP/IP packet header or sender identification information in any communication; (vi) commit fraud; (vii) harass, or threaten any party, advocate or otherwise encourage violence against any government, organization, group, individual or property, or provide instruction, information, or assistance in causing or carrying out such violence; (viii) disseminate viruses, Trojan horses, or other code or programming intended to damage, interfere with, intercept or expropriate any system, data or personal information; (ix) send or receive any material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, insulting, threatening, tortious, harassing, hateful or otherwise objectionable; (x) send or receive any material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability; (xi) send or receive material containing defamatory, false, or libelous material; (xii) send, receive, download or print any material, audio, video or otherwise, that infringes or violates any intellectual property rights, or other right, of any entity or person, including, without limitation, copyrights, patents and/or trademarks, laws governing trade secrets, rights to privacy, or publicity; (xiii) send or receive any material that you do not have a right to make available under law, contractually (for example, it was not paid for) or under fiduciary relationships; (xiv) engage in conduct that would expose PTC or its service providers to civil or criminal liability; or (xv) assist others in engaging in Prohibited Conduct. This list of Prohibited Conduct is meant to serve as examples of prohibited conduct and is not intended to be and should not be construed to be exhaustive. PTC requires and expects that you will be a good Internet citizen and use good judgment when using this Service.



3. INDEMNIFICATION.

   You agree to indemnify, defend, and hold harmless PTC, the Third-party Provider and their respective affiliates, officers, directors, shareholders and employees, from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorneys' fees, arising out of or resulting from your breach of any provision of this Wi-Fi Agreement or any warranty or promise you provide herein, or otherwise arising in any way out of your use of the Service, including, but not limited to, using the Service for Prohibited Conduct. PTC reserves the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with PTC and/or the Third-party Provider in asserting any available defenses.

4. CONSEQUENCES OF UNAUTHORIZED USE.

   Without limiting any other available right or remedy, PTC and the Third-party Provider reserve the right to, and you agree that PTC and/or the Third-party Provider shall have the right to: (i) take such actions as it deems, in its sole discretion, to be appropriate to protect against violations of this Wi-Fi Agreement or abuse of the Service and to otherwise protect its interests (e.g., removing, destroying or otherwise making unavailable offending material, temporary or permanent filtering, blocking access, and suspending or terminating service), and (ii) investigate and involve and cooperate with appropriate authorities regarding any actual or suspected illegal or unauthorized activities involving this Service. You agree that you will be liable to PTC and the Third-party Provider for any damages incurred or amounts that are required to be paid by PTC and/or the Third-party Provider that arise out of, or are related to, your violation of this Wi-Fi Agreement, including, without limitation, damages paid to third parties, cost of repairs or replacements, and reasonable attorneys' fees and costs of enforcement.

5. YOU ARE RESPONSIBLE FOR YOUR SECURITY AND PRIVACY.

   Although privacy and security are important to PTC and the Third-party Provider, you understand and agree that you shall have no expectation of privacy or security in your use of this Service. There are privacy and security risks associated with wireless communications and the Internet in general and you acknowledge that PTC and the Third-party Provider make no assurances that your communications, or activities while using the Services, will be (or will remain) private or secure, and you further agree that PTC and the Third-arty Provider assume no responsibility in that regard. You agree that you, and not PTC or the Third-party Provider, are solely responsible for your own privacy and security in using this Service, and for implementing any protections you deem to be appropriate to protect and secure your privacy, and your activities, hardware, software and systems.

6. DISCLAIMER OF WARRANTY.

   • YOU ACKNOWLEDGE AND AGREE THAT THIS SERVICE IS PROVIDED SOLELY AS A CONVENIENCE TO GUESTS OF THIS TRAVEL CENTER, "AS IS", "WITH ALL FAULTS", AND "AS AVAILABLE". YOU FURTHER ACKNOWLEDGE AND AGREE THAT PTC AND THE THIRD-PARTY PROVIDER DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR BY LAW, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF: (i) MERCHANTABILITY, (ii) FITNESS FOR A PARTICULAR PURPOSE, (iii) NON-INFRINGEMENT, (iv) WORKMANLIKE EFFORT, (v) QUALITY, (vi) ACCURACY, (vii) TIMELINESS, (viii) COMPLETENESS, (ix) TITLE, (x) QUIET ENJOYMENT, (xi) NO ENCUMBRANCES, (xii) NO LIENS, (xiii) SYSTEM INTEGRATION OR (xiv) THAT ACCESS TO OR USE OF THIS SERVICE OR ANY PART THEREOF WILL BE UNINTERRUPTED, ERROR OR DEFECT FREE, FREE OF VIRUSES OR OTHER HARMFUL CODE, OR SECURE, OR THAT PROBLEMS WILL BE CORRECTED, EVEN IF PTC IS ON NOTICE OF SUCH PROBLEMS. YOU FURTHER AGREE AND UNDERSTAND THAT THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS WI-FI AGREEMENT; NO ADVICE OR INFORMATION GIVEN BY PTC, THE THIRD-PARTY PROVIDER OR THEIR RESPECTIVE EMPLOYEES OR AGENTS, SHALL CREATE ANY WARRANTY, GUARANTY, PROMISE, OR OTHERWISE. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES, YOU AGREE THAT THE ABOVE EXCLUSIONS WILL APPLY TO YOU TO THE EXTENT ALLOWED BY APPLICABLE LAW.
   • The Internet contains a variety of materials and information that may be offensive to you. You agree that you assume full responsibility and risk of use of the Services and the Internet, and that you are solely responsible for evaluating the suitability, appropriateness or legality of any informational content or other materials you may encounter online. PTC or the Third-party Provider may, but need not, provide screening of certain materials. Software products that enable screening of particular materials and information are commercially available and widely advertised in public media, including on the Internet.



7. LIMITATION OF PTC'S AND THE THIRD-PARTY PROVIDER’S LIABILITY.

   • YOU ACKNOWLEDGE AND AGREE THAT THIS SERVICE IS PROVIDED AS A GUEST PRIVILEGE, SOLELY FOR CONVENIENCE, AND USE OF THE SERVICE DOES NOT IMPOSE LIABILITY OF ANY KIND (OR IN ANY AMOUNT) ON PTC OR THE THIRD-PARTY PROVIDER, INCLUDING WITHOUT LIMITATION, LIABILITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF DATA, OR OTHER SIMILAR DAMAGES) ARISING OUT OF OR RELATED TO THIS WI-FI AGREEMENT OR THIS SERVICE EVEN IF PTC OR ITS THIRD-PARTY PROVIDER IS ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
   • YOU FURTHER AGREE THAT IF FOR ANY REASON ANY OF THE FOREGOING LIMITATIONS OF LIABILITY IS HELD TO FAIL OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED TO BE UNENFORCEABLE, THEN THE MAXIMUM AGGREGATE, CUMULATIVE LIABILITY OF PTC AND ITS THIRD-PARTY PROVIDER, ARISING OUT OF, OR RELATED TO, THIS WI-FI AGREEMENT AND THE USE OF THE SERVICE SHALL NOT EXCEED THE LESSER OF (I) YOUR DIRECT DAMAGES (IF ANY), OR (II) FIFTY DOLLARS ($50.00).
   • YOU AGREE THAT THE LIMITATIONS IN THIS SECTION SHALL BE DEEMED TO APPLY TO ALL CAUSES OF ACTION AND ALL LEGAL THEORIES, WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM: (i) BREACH OF CONTRACT, BREACH OF WARRANTY, GROSS NEGLIGENCE, NEGLIGENCE OR OTHER TORTIOUS CONDUCT, OR (ii) ANY OTHER CAUSE OF ACTION, HOWEVER STATED.



8. TERMINATION OF SERVICE; UPDATES TO THIS WI-FI AGREEMENT.

   You agree that PTC or the Third-party Provider may, at any time and for whatever reason change, terminate, limit or suspend the Service (in whole or in part) or your access to the Service. Upon any termination, your rights to use the Service will immediately cease. PTC also reserves the right to update or revise this Wi-Fi Agreement at any time without prior notice, and you agree that PTC may do so, and agree that you will read, review and acknowledge this Wi-Fi Agreement prior to each and every use of the Service. Notwithstanding the foregoing sentence, your continued use of the Service following an update to this Wi-Fi Agreement signifies your acceptance of its revised terms.

9. MISCELLANEOUS.

   You agree that: this Wi-Fi Agreement and your use of the Service shall be governed by (i) the laws of the State of Tennessee, without regard to conflicts of laws principles (if you obtain this Service within the United States), or (ii) the laws of Ontario, Canada, without regard to conflict of laws principles (if you obtain this Service within Ontario, Canada), and PTC and/or its Third-party Provider, shall have at all times the right to seek any injunctive or equitable relief available to it under applicable laws. You agree that the exclusive jurisdiction for all controversies or claims shall be (i) the federal and state courts in the State of Tennessee in Knox County (if you obtain this Service within the United States) or (ii) the courts in Ontario, Canada (if you obtain this Service within Ontario, Canada), and you agree that such courts will have personal jurisdiction over you in such matters through your use of the Service. You agree that this Wi-Fi Agreement is solely between you and PTC. You agree that any action you bring that arises from, or relates to, the Service must be initiated within one year from the relevant date of your access to the Service, and that no cause of action may be brought after that time. You agree that if any provision(s) of this Wi-Fi Agreement is determined to be invalid or unenforceable under applicable law, then such provision(s) will be ineffective to the extent of such determination, and such invalidation of such part or portion of this Wi-Fi Agreement shall not invalidate the remaining portions of this Wi-Fi Agreement and/or the spirit of this Wi-Fi Agreement and the remainder of this Wi-Fi Agreement will continue and shall remain in full force and legal effect. You agree that this Wi-Fi Agreement constitutes the entire agreement between you and PTC regarding its subject matter, and it supersedes any prior or contemporaneous agreements between you and PTC regarding its subject matter. You expressly consent to the rendering of this Wi-Fi Agreement in English.

©2024 Pilot Travel Centers LLC. All rights reserved.

Updated 08/29/24