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myRewards Plus™ FAQs

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What is myRewards Plus™?

  • Answer for pro drivers: myRewards Plus™ is a rewards program made for drivers to give them more of what matters most when you are on the road: more savings, more points faster, more convenience and more great features to help you save along the way. myRewards Plus™ also lets pro-drivers earn up to 4 points per gallon faster than any other travel center rewards program.
  • Answer for 4-wheel/RV: myRewards Plus™ is a rewards program made for drivers to give them more of what matters most when they are on the road: more savings, more convenience and more great features to help you along your way.
  • Click here to watch tutorial videos for all the great features in the myRewards Plus app to help you earn more points, earn more rewards and save more time on the road.

What is changing with myRewards Plus?

How does myRewards Plus compare to other loyalty programs for professional drivers?

What will happen to the Pilot Flying J app? How do I get the new app?

Why is the name of the app changing?

Are there new features in the myRewards Plus™ app?

Will I lose my current rewards or points? Do I need to re-save offers?

If I have a myRewards® Card, why do I need the app?

How do I get myRewards Plus™?

Existing Pilot Flying J app user

Existing myRewards member without the myRewards Plus™ app

New to myRewards – creating an account in the app

New to myRewards® – creating an account with a card in the store

Once I create an account in the myRewards Plus™ app and activate, can I still use my myRewards® card at the pump to earn more points?

Do I have to pay a fee for myRewards Plus™?

How do I get 4 points per gallon?

What happened to Push4Points? Did you take away that program?

How do I activate?

What is a qualifying fill?

Can I increase my level more than once a day?

What is early activation?

If I early activate, will I reset my current earning level?

Do I have to activate each month?

What will happen if I forget to activate at the beginning of the month?

How do I check my current earning level?

What happens when I reach 4 points per gallon?

Does myRewards Plus™ work in Canada?

What are bonus points and how do I get them?

If I get special points through my fleet, am I eligible to still earn up to 4 points? How will it impact my current rewards?

Is there a difference between a Pilot Rewards Card, a Flying J Rewards Card, or a Preferred customer card?

Do I have to pay a fee for myRewards Plus™?

How do I register for the myRewards® card online?

Something in the app is not working. What should I do?

What if I don’t have a smartphone? Is that the only way to get access to myRewards Plus™?


For more information, please reach out to our Guest Services Team at 877-866-7378.

 

©2021 Pilot Travel Centers LLC. See pilotflyingj.com/terms-and-conditions for terms and conditions. Comparison based on an average fill size of 100 diesel gallons in other nationally branded travel center rewards programs as of October 2021.

Tiered Points Program: To participate in the Tiered Points Program, Members must activate the Tiered Points Program each month in the myRewards® Plus app. After activation, members earn 1 point per commercial diesel gallon and increase points with future qualifying fill. Must fuel at least 75 gallons for each “qualifying fill”; limit of 1 qualifying fill per day. Each qualifying fill adds additional 1/2 point per gallon to your myRewards® account for all gallons purchased the rest of the month, up to 4 points per gallon. Level points reset to 1 point per gallon on 1st of each month. Purchase required. Invalid on prior purchases. Must present myRewards® card or phone number tied to myRewards® account at purchase to earn points. Not valid on DEF. Valid only at participating US owned and operated Pilot and Flying J branded locations and One9 locations. Not valid in Canada. Void where prohibited or otherwise restricted. Cannot be sold, bartered, or combined with other offers. Subject to myRewards® terms and conditions. Tiered Points Program may be modified at any time.

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